Frequently asked questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.
Are any purchases final sale?
We are unable to accept returns on customized items. These will be carefully marked before purchase.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location but expect 3-4 business days for prodcution and 3-5 business days for shipping.
Where are your products manufactured?
Our olive wood is sourced from trees all over Northern Africa and the Middle East. Once the trees stop producing olives, they’re given a new life as handcrafted kitchenware and home goods. Each piece is then finished and shipped from our Texas workshop.
How do I care for my olive wood?
Hand wash only — do not soak or place in the dishwasher.
Dry immediately after washing.
Condition occasionally with our beeswax finish to maintain durability and shine.
Our olive wood is sealed with natural oils and finishes, making it completely safe for use with food.